Posted on May 24, 2017

Ready to work in a great Chicago neighborhood? We’re looking for a Director of Business Services (formerly called our Director of Membership and Events) to oversee all membership attraction, engagement, retention and sales activities while serving as a resource for Lincoln Park businesses. Please see below for a full description of the position and send your send cover letter and resume to jobs@lincolnparkchamber.com. No phone calls please.

Director of Business Services

Responsibilities

Membership
• Solicit new members through prospective member visits and outreach
• Orient new members to LPCC services and offerings
• Serve as primary point of contact for members
• Retain members through cultivation, member visits and regular communication
• Create and manage membership engagement program and involvement activities
• Oversee membership renewal process and follow up with past due accounts
• Execute and grow new member benefits and services
• Manage Ambassador Committee
• Conduct annual membership survey

Business Support
• Welcome all new businesses to the neighborhood
• Provide businesses assistance with licensing, zoning, financing, marketing, business plan development, etc.
• Connect businesses with resources, programs and other members
• Create and maintain partnerships with business resources (Small Business Advocacy Council, etc.)
Sales and Advertising
• Secure annual advertisers for e-newsletters and website and meet annual budgets
• Secure corporate sponsors and fulfill sponsorship benefits
• Update and maintain current advertising contracts
• Explore new media and outlets to generate revenue

Other
• Attend all LPCC events and activities
• Attend community and neighborhood association meetings as LPCC representative
• Coordinate other projects or activities as directed by the LPCC President
• Work as “team player” with other staff members to fulfill LPCC mission

Qualifications
• Strong commitment to the mission of the LPCC
• Bachelor’s degree (required)
• Must have own transportation (required)
• Familiarity with or residence in the Lincoln Park area (strongly preferred)
• Three or more years of work experience in sales, recruiting or membership
• Experience working or volunteering in a nonprofit organization (preferred)
• Ability to manage multiple projects within set timelines
• Excellent written and oral communication skills
• Extraordinary organization skills and attention to detail
• Understands cultivation and has an enthusiastic approach to projects and responsibilities
• Able to work well with a team

About the Lincoln Park Chamber of Commerce

The LPCC supports and celebrates the Lincoln Park neighborhood, helping to make it a thriving destination to live, work and play. Since 1947, the LPCC has assisted businesses with gaining exposure, finding new customers, creating new partnerships and staying knowledgeable about issues and challenges affecting their business. By offering resources, referrals and community events, the LPCC is a useful tool and guide for the entire Lincoln Park community.