BACP Business Education Workshop Webinar: Customer Service - What is missing?

July 16, 2021 | 9:30 AM - 10:30 AM

Presented by Cheryl Hudson-Jackson SBDC Director from YWCA Metropolitan Chicago

This presentation will cover the customer service basics that leads to customer service excellence. This dynamic exchange of tips and tools will include covering the in-person retail and telephone customer service practices that make a difference in retention, loyalty, and revenue for all parties (Business owner, employee, and customer).

Find out more here!

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