Business News

Career Opportunity: RCN

Posted on February 14, 2020

RCN is searching for a Sales Coordinator and Direct Sales Representative. RCN provides high speed internet, digital cable TV and home phone service plans. Listed below is a quick overview with a link to apply.

Direct Sales Representative
This is a territory sales position that targets residential homes within our serviceable area. Compensation is competitive, includes base, commission, and bonus incentives.

Essential Duties and Responsibilities:

  • On a mission to deliver a great customer experience with every transaction
  • Effectively sells data, video and phone residential services to consumers living in single family homes and medium-sized properties.
  • Cultivates own sales through neighborhood canvassing and maintains bi-weekly sales quota
  • Obtains new customers in a residential market through professional, face-to-face interaction with residents, property management teams and other referral sources
  • Utilizes cold calling techniques
  • Distributes marketing material and participates in scheduled fun sales events
  • Up-sells current and new customers
  • Understands customer needs and articulate solutions
  • Attends mandatory sales meetings
  • Advocates for customers and reports concerns promptly to management
  • Reports sales statistics accurately and promptly to management
  • Assists with training and mentoring for potential new hires
  • Stays up to date with what the competitive landscape effecting RCN Chicago

Sales Coordinator
This crucial position will assist the residential direct sales team in tracking of sales processes as well as execution of sales and marketing events; tracking sales data; maintaining inventory of promotional materials; planning and/or leading special events and trade shows; maintaining sales calendar and databases; preparing reports as well as essential administrative duties.

Essential Duties and Responsibilities:

  • Coordinate sales team activity by tracking schedules, documents, requests, processes and communicating relevant information to keep the team on track.
  • Ensure sales teams have the necessary collateral and resource materials to be successful in the field.
  • Assists with promotions and events preparation, calendars, on-site coordination, lead capture and distribution, analysis and results.
  • Use Google Suite to organize and track sales team requests.
  • Use Google Sites to maintain sales team web tool, ensuring all posted materials are up to date and organized. Continuous optimization as needed.
  • Assist in the preparation, tracking and organizing of promotional material and alert manager of discrepancies.
  • Assist in maintaining databases, creating processes and manuals for the team.
  • Distribute commission reports to reps in a timely manner, track and verify necessary changes, and re-distribute final reports to sales team.
  • Assists Sales Manager in planning and execution of field activations, market strategies and action items.
  • Monitor promotion dates, track use, alert manager of discrepancies.
  • Order supplies and materials and maintain expense tracker.
  • Track competitive offers and share with all stake-holders as needed

Interested candidates can submit their application here.

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